Snowscape – Ski Holidays to Austria
Your guide to booking an Austrian Ski Holiday
Planning an Austrian ski holiday? We've answered many of the questions we're asked most often—from booking your holiday and choosing the right resort to flights, transfers, ski lessons and family holidays.
If you can't find the answer you're looking for, simply get in touch. As Austria specialists, we're always happy to offer friendly advice and to help you plan the perfect ski holiday.
Planning & Booking
How do I book my ski holiday?
Booking with Snowscape is straightforward. Browse our site for holiday inspiration, explore our resort guides, then get in touch to discuss your plans.
We'll use our first-hand knowledge of Austria to recommend the best resort, hotel and travel options and prepare a personalised, no-obligation quote.
Once you're happy to go ahead, we'll confirm your booking, arrange any extras such as lift passes or equipment hire as required, and send your confirmation invoice within 24 hours.
Your final travel details will be uploaded to our travel App before travel.
How much is the deposit to book?
To secure your booking, we require a minimum deposit of £150 per person, with the remaining balance usually due 10 weeks before departure. Any variations to these payment terms will always be confirmed before you book.
If we're arranging your flights, these are normally payable in full at the time of booking, as airlines require immediate ticketing.
We accept payment by debit card, credit card or bank transfer and we’ll email your confirmation invoice within 24 hours.
Can I book online?
As most Snowscape holidays are tailor-made, we don't offer online booking. Instead, we provide a personal service by phone and email, helping you choose the right resort, hotel and travel arrangements.
We believe booking your ski holiday should be as enjoyable and straightforward as the holiday itself, and we're always happy to answer any questions along the way.
When is the best time to book?
We always recommend booking as early as possible, particularly if you're planning a ski weekend, short break or travelling during peak periods. Booking early gives you the widest choice of resorts, hotels and room types, while flights are often cheaper when booked well in advance.
If you're travelling over Christmas, New Year or during the February school holidays, we strongly recommend booking early as availability can become limited many months ahead.
Can you hold my hotel while I book flights?
Of course. If you'd prefer to arrange your own flights — as many of our guests do — we're usually able to hold your accommodation while you finalise your travel plans.
Once your flights are booked, simply let us know your flight details and we'll confirm the remainder of your holiday.
Flights & Airport Transfers
Why aren't flights included in your ski holiday packages?
Our ski holidays typically include accommodation and airport transfers, with flights priced separately to give you maximum flexibility.
You're welcome to book your own flights or let us arrange them for you. We can recommend the best airports, flight times and routes to suit your chosen resort, and we're usually happy to hold your accommodation while your flights are confirmed.
We also offer a selection of flight-inclusive weekly ski holidays through our trusted Tour Operator partners.
Which airport should I fly to?
Salzburg and Innsbruck are the main gateway airports for the Austrian Alps, while Munich offers a wider choice of flights and can often be the best option for ski weekends and shorter breaks.
The right airport depends on your chosen resort, departure airport and travel dates. We'll always recommend the best option to maximise your time on the slopes.
British Airways, Lufthansa, EasyJet, Ryanair and Jet2 all operate flights to Austria and Munich (Germany).
How do your airport transfers work?
We primarily provide private door-to-door airport transfers, ensuring a smooth and hassle-free journey between the airport and your hotel and you will be met on arrival at the airport. Shared shuttle transfers are also available on selected routes which may require making your way to a central meeting point.
All transfers are arranged around your flight times, and your personalised itinerary will include full transfer details. Before your return airport transfer, you'll receive confirmation of your pick-up time via SMS text or WhatsApp.
Should I book my flights or hotel first?
If you're arranging your own flights, we'll usually be happy to hold your chosen hotel while you confirm your travel arrangements. Once your flights are booked, simply let us know your flight details and we'll confirm the remainder of your holiday.
Before You Travel
Can I pre-book lift passes, equipment hire, ski lessons and guides?
Yes. We can pre-book lift passes, ski and snowboard equipment hire, ski school, private lessons and mountain guides in most of our resorts.
Booking these before you travel saves valuable time in resort, helping you get straight onto the slopes. We'll provide all the information you need, including meeting points and vouchers, through the Snowscape Travel App.
How does the Snowscape Travel App work?
Before you travel, we'll send you details of how to download our free Snowscape Travel App together with your personal login details.
The App gives you instant access to your holiday itinerary, flight and airport transfer information, hotel and ski pack vouchers, digital piste maps, weather forecasts and useful resort information. It's designed to keep everything you need for your holiday in one convenient place.
Do I need winter sports travel insurance?
Yes. Please note it is a condition of booking that you and all members of your party have adequate Winter Sports Travel Insurance. Your policy should include cover for winter sports, emergency medical treatment, mountain rescue, repatriation and cancellation. We also recommend checking that your insurance provides adequate cover for any activities you plan to enjoy during your holiday as well as any individual requirements.
Ski Lessons & Beginners
How do ski and snowboard lessons work?
Group beginner ski and snowboard lessons usually start on Sundays or Mondays, depending on the resort, and are available for both adults and children. Lessons are typically split between morning and afternoon sessions – usually 2 hours AM / 2 hours PM – and exact times vary between ski schools.
While some resorts offer morning-only lessons, we generally recommend full-day tuition for beginners, as you'll usually make faster progress and gain confidence more quickly. Many ski schools also provide optional lunchtime supervision and a hot lunch for children (around €15/day).
If you're looking to improve quickly or prefer more flexibility, private lessons are an excellent option and can be arranged before you travel.
Can I book a private instructor or mountain guide?
Yes. We can arrange private ski or snowboard instructors in most of our resorts, whether you're learning for the first time, looking to improve your technique or wanting to build confidence on more challenging terrain.
For experienced skiers and snowboarders, we can also organise qualified mountain guides for on or off-piste skiing, ski touring and exploring the mountain safely. Private sessions are usually available as two-hour, half-day or full-day bookings and can offer excellent value when shared between family or friends.
Which Austrian ski resort is best for beginners?
We often recommend Fieberbrunn, St. Johann in Tirol and Zell am See for beginners. Each offers gentle nursery slopes, well-established ski schools and plenty of easy blue runs to help you progress with confidence.
If you're not sure which resort would suit you best, we'll be happy to recommend the right destination based on your group, budget and travel dates.
Family Ski Holidays
At what age can children start skiing?
Most children can start skiing from around 3–4 years old, depending on the ski school and the child's confidence.
Many Austrian ski schools offer specialist children's lessons using fun games and activities to help build confidence on the snow. Younger children can often be cared for in kindergartens or crèches until they're ready to join ski school.
We’re travelling as a family – what’s the best option?
Austria is one of Europe's best destinations for a family ski holiday, but choosing the right resort, hotel and travel dates can make all the difference.
If you can, avoid the February school holidays when demand across Europe is at its highest and flights and accommodation are at their most expensive. Easter can be an excellent alternative, with longer days, warmer temperatures and often excellent snow conditions.
We recommend choosing a family-friendly resort with an excellent ski school, gentle beginner slopes and accommodation close to the lifts. Equipment lockers at the base of the mountain can also make life much easier when travelling with children.
Many Austrian hotels offer spacious family rooms and generous discounts for children sharing with parents. We often recommend Fieberbrunn, St. Johann in Tirol, Saalbach and Zell am See for families, and we'll be happy to recommend the resort and hotel that's right for your family.
What discounts are available for children?
Many Austrian hotels offer generous reductions for children sharing with parents in family, triple or quad rooms.
Children also benefit from discounted lift passes and equipment hire with reductions varying according to the resort and your child's age. In some ski areas, younger children (under 6) receive free lift passes.
We'll always explain the discounts available and include any applicable reductions when putting together your personalised holiday quotation.
Are childcare facilities available?
Yes. Many Austrian ski resorts offer childcare facilities through local ski schools or selected hotels, allowing parents to enjoy time on the slopes.
Most Ski Schools welcome children from around 3 to 4 years of age, while some resorts also offer kindergartens or crèche facilities for younger children. For example, Fieberbrunn has an excellent ski kindergarten that welcomes children from as young as six months.
If you're travelling with young children, we'll be happy to recommend the resorts, hotels and childcare options best suited to your family's needs.
Prices & Holiday Budget
What's included in my ski holiday?
Our holidays typically include accommodation and airport transfers, 24/7 Resort Manager support, access to the Snowscape Travel App, expert advice before and during your holiday plus 100% financial protection.
Flights can either be arranged by us or booked independently, and in most resorts we can also pre-book lift passes, equipment hire, ski or snowboard lessons, and mountain guides, so everything is organised before you travel.
What are day-to-day costs like in Austria?
Austria offers excellent value compared with many other Alpine destinations, with reasonably priced mountain restaurants and traditional huts.
As a good guide, expect to pay around €4 for a coffee, €6 for a large beer and €15–€20 for a main course in a mountain restaurant.
One of the highlights of skiing in Austria is the mountain huts themselves. Expect cosy wooden restaurants, friendly table service, generous portions and warm Austrian hospitality, often at better value than many other European ski destinations.
Are ski holidays in Austria good value?
Absolutely. Austria has earned its reputation as one of Europe's best-value ski destinations by combining extensive ski areas, excellent snow conditions, high-quality accommodation and genuine, warm hospitality.
Away from the slopes, you'll also find reasonably priced restaurants, welcoming mountain huts and lively après-ski, making Austria an outstanding choice whether you're planning a family ski holiday, a short ski break or a week in the mountains.
Booking with Confidence
Am I financially protected?
Yes. You can book with complete confidence.
Snowscape Limited is a member of the Travel Trust Association (TTA R711X) which offers 100% financial protection via a client Trust Account.
Where your holiday includes flights arranged by us, it is also ATOL protected by the UK Civil Aviation Authority (ATOL T7099), providing additional financial protection for your booking.
If you have any questions about how your holiday is protected, we'll be happy to explain what's covered before you book.
What happens if I need to change or cancel my booking?
If your plans change, please contact us as soon as possible. We'll always do our best to help and, wherever we can, work with our hotel and resort partners to accommodate changes to your booking.
If you need to cancel, cancellation charges will apply in accordance with our Booking Conditions. We therefore strongly recommend that everyone travelling has comprehensive winter sports travel insurance, including cancellation cover, to protect against unforeseen circumstances.
If you're unsure about any aspect of our Booking Conditions before you book, just ask — we'll be happy to explain everything clearly.
Why book with Snowscape instead of booking everything myself?
You certainly can book your own ski holiday, but many of our clients choose Snowscape because they value the time, expertise and reassurance we provide.
As Austria ski specialists for over 25 years, we've personally visited the resorts and hotels we recommend and can help you choose the destination that's right for your budget, skiing ability and travel dates. We'll also advise on the best flight options, organise airport transfers and, in most resorts, pre-book lift passes, equipment hire, ski lessons and mountain guides before you travel.
Before you depart, you'll have everything you need in the Snowscape Travel App, and while you're away, our Resort Manager service is available 24/7 via WhatsApp should you need assistance.
From your first enquiry until you return home, we're here to make planning your Austrian ski holiday easy so you can spend less time organising and more time looking forward to your holiday.